Papers › When to Trust LLMs: Aligning Confidence with Response Quality

When to Trust LLMs: Aligning Confidence with Response Quality

26 Apr 2024arXiv:2404.17287archive 2025-07-28

Shuchang Tao, Liuyi Yao, Hanxing Ding, Yuexiang Xie, Qi Cao, Fei Sun, Jinyang Gao, HuaWei Shen, Bolin Ding

Despite the success of large language models (LLMs) in natural language generation, much evidence shows that LLMs may produce incorrect or nonsensical text. This limitation highlights the importance of discerning when to trust LLMs, especially in safety-critical domains. Existing methods often express reliability by confidence level, however, their effectiveness is limited by the lack of objective guidance. To address this, we propose CONfidence-Quality-ORDer-preserving alignment approach (CONQORD), which leverages reinforcement learning guided by a tailored dual-component reward function. This function integrates quality reward and order-preserving alignment reward functions. Specifically, the order-preserving reward incentivizes the model to verbalize greater confidence for responses of higher quality to align the order of confidence and quality. Experiments demonstrate that CONQORD significantly improves the alignment performance between confidence and response accuracy, without causing over-cautious. Furthermore, the aligned confidence provided by CONQORD informs when to trust LLMs, and acts as a determinant for initiating the retrieval process of external knowledge. Aligning confidence with response quality ensures more transparent and reliable responses, providing better trustworthiness.

Code

Repository list and official/mentioned flags are the archive's, frozen 2025-07-28. Reachability, where shown, is from one Syntology probe window (2026-09-16 to 2026-09-18); repositories not probed show nothing. GitHub stars are not tracked.

Code Syntology ran Syntology

12 samples harvested; 10 ran; 0 honoured the contract we drafted; 2 have no recorded run. Read from Syntology's graph 2026-09-24; that is when this build read the record, not when the samples ran.

Licence: 12 of the 12 samples are pointer only, meaning Syntology does not serve that copy's text. This page shows no code text for any sample; each one links to its file in the repository.

Harvested from taoshuchang/conqord. “Ran” means the sample executed on a synthesized input. It does not mean the output is correct, and nothing here reproduces the paper's results. “Honoured” and “violated” refer to a contract Syntology drafted from the code itself; “our draft was wrong” and “fixture could not drive it” are failures of Syntology's instrument, not of the code.

Each sample ends with its code_sha256, Syntology's identity for that exact code. An agent fetches the stored sample with Syntology's MCP tool get_code(code_sha256="…") (how to connect); click an identity to copy that call.

Repository labels, per sample. official repository: The archive marks this repository official for the paper. named in the paper: The archive records that the paper mentions this repository; it is not marked official. community (archive-listed): In the archive's code links for this paper, not marked official and not recorded as mentioned in the paper. found in paper text by Syntology: Syntology found this repository in the paper's own text; whether it is the authors' implementation is not asserted. community: Not in the archive's code links for this paper; a community repository Syntology harvested. Samples from a repository marked official are listed first. Licence labels name the repository's licence as recorded at harvest. “Pointer only” means Syntology does not serve that copy's text, for one of four reasons: no licence file was found; the licence was not identified; the licence is recorded as permissive but that copy's record is not marked cleared; or the licence is outside the permissive list Syntology serves text under (MIT, Apache-2.0, BSD and similar). Some licences outside that list permit redistribution, such as WTFPL, and GPL-3.0 under its conditions; they are simply not on the list. Hover a licence label for the reason. File links open the file on GitHub at the default branch, which may have changed since the harvest.

Tasks

Results from the paper archive 2025-07-28

No leaderboard rows for this paper in the archive.

Methods

Report a problem or propose a change · a person checks every report against the paper or source before anything changes; decisions are listed on /corrections