Papers › "It's Not Just Hate'': A Multi-Dimensional Perspective on Detecting Harmful Speech Online
"It's Not Just Hate'': A Multi-Dimensional Perspective on Detecting Harmful Speech Online
Federico Bianchi, Stefanie Anja Hills, Patricia Rossini, Dirk Hovy, Rebekah Tromble, Nava Tintarev
Well-annotated data is a prerequisite for good Natural Language Processing models. Too often, though, annotation decisions are governed by optimizing time or annotator agreement. We make a case for nuanced efforts in an interdisciplinary setting for annotating offensive online speech. Detecting offensive content is rapidly becoming one of the most important real-world NLP tasks. However, most datasets use a single binary label, e.g., for hate or incivility, even though each concept is multi-faceted. This modeling choice severely limits nuanced insights, but also performance. We show that a more fine-grained multi-label approach to predicting incivility and hateful or intolerant content addresses both conceptual and performance issues. We release a novel dataset of over 40,000 tweets about immigration from the US and UK, annotated with six labels for different aspects of incivility and intolerance. Our dataset not only allows for a more nuanced understanding of harmful speech online, models trained on it also outperform or match performance on benchmark datasets.
In Syntology Open this paper in Syntology's Atlas, the map of the papers in Syntology's graph and their citations.
Code
No code repository is listed for this paper in the archive or in Syntology's graph.
Code Syntology ran Syntology
Not run by Syntology. Nothing on this page verifies that the listed code works.
Datasets
Introduced by this paper, per the archive.
Results from the paper archive 2025-07-28
No leaderboard rows for this paper in the archive.
Report a problem or propose a change · a person checks every report against the paper or source before anything changes; decisions are listed on /corrections