Papers › CRWIZ: A Framework for Crowdsourcing Real-Time Wizard-of-Oz Dialogues

CRWIZ: A Framework for Crowdsourcing Real-Time Wizard-of-Oz Dialogues

12 Mar 2020LREC 2020 5arXiv:2003.05995archive 2025-07-28

Francisco J. Chiyah Garcia, José Lopes, Xingkun Liu, Helen Hastie

Large corpora of task-based and open-domain conversational dialogues are hugely valuable in the field of data-driven dialogue systems. Crowdsourcing platforms, such as Amazon Mechanical Turk, have been an effective method for collecting such large amounts of data. However, difficulties arise when task-based dialogues require expert domain knowledge or rapid access to domain-relevant information, such as databases for tourism. This will become even more prevalent as dialogue systems become increasingly ambitious, expanding into tasks with high levels of complexity that require collaboration and forward planning, such as in our domain of emergency response. In this paper, we propose CRWIZ: a framework for collecting real-time Wizard of Oz dialogues through crowdsourcing for collaborative, complex tasks. This framework uses semi-guided dialogue to avoid interactions that breach procedures and processes only known to experts, while enabling the capture of a wide variety of interactions. The framework is available at https://github.com/JChiyah/crwiz

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match_utterance_to_state_formulation JChiyah/crwiz/app/crwiz/utils/helper.py official repository ran BSD-3-Clause (permissive) · 4ab72a7fbdc3e9a3 · report
state_contains_action JChiyah/crwiz/app/crwiz/fake_actions.py official repository ran BSD-3-Clause (permissive) · 303694cee996f344 · report
filter_used_transitions JChiyah/crwiz/app/crwiz/finite_state_machine.py official repository unverified BSD-3-Clause (permissive) · 7421270ead42ade4 · report
get_room_logs JChiyah/crwiz/app/crwiz/utils/log_utils.py official repository unverified BSD-3-Clause (permissive) · d7ce4615a8831b14 · report
get_user_logs JChiyah/crwiz/app/crwiz/utils/log_utils.py official repository unverified BSD-3-Clause (permissive) · be30b361a9f699b0 · report
load_dialogue_states JChiyah/crwiz/app/crwiz/dialogue_state.py official repository unverified BSD-3-Clause (permissive) · 741a2ed3a398fe66 · report
perform_post_task_analysis JChiyah/crwiz/app/crwiz/utils/post_task_analysis.py official repository unverified BSD-3-Clause (permissive) · a7db20b99d43d14b · report

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