Papers › Attention Please: What Transformer Models Really Learn for Process Prediction

Attention Please: What Transformer Models Really Learn for Process Prediction

12 Aug 2024arXiv:2408.07097archive 2025-07-28

Martin Käppel, Lars Ackermann, Stefan Jablonski, Simon Härtl

Predictive process monitoring aims to support the execution of a process during runtime with various predictions about the further evolution of a process instance. In the last years a plethora of deep learning architectures have been established as state-of-the-art for different prediction targets, among others the transformer architecture. The transformer architecture is equipped with a powerful attention mechanism, assigning attention scores to each input part that allows to prioritize most relevant information leading to more accurate and contextual output. However, deep learning models largely represent a black box, i.e., their reasoning or decision-making process cannot be understood in detail. This paper examines whether the attention scores of a transformer based next-activity prediction model can serve as an explanation for its decision-making. We find that attention scores in next-activity prediction models can serve as explainers and exploit this fact in two proposed graph-based explanation approaches. The gained insights could inspire future work on the improvement of predictive business process models as well as enabling a neural network based mining of process models from event logs.

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Activity PredictionDecision MakingPredictionPredictive Process Monitoring

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AttentionSoftmax

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