Papers › A Unified Pre-training Framework for Conversational AI

A Unified Pre-training Framework for Conversational AI

6 May 2021arXiv:2105.02482archive 2025-07-28

Siqi Bao, Bingjin Chen, Huang He, Xin Tian, Han Zhou, Fan Wang, Hua Wu, Haifeng Wang, Wenquan Wu, Yingzhan Lin

In this work, we explore the application of PLATO-2 on various dialogue systems, including open-domain conversation, knowledge grounded dialogue, and task-oriented conversation. PLATO-2 is initially designed as an open-domain chatbot, trained via two-stage curriculum learning. In the first stage, a coarse-grained response generation model is learned to fit the simplified one-to-one mapping relationship. This model is applied to the task-oriented conversation, given that the semantic mappings tend to be deterministic in task completion. In the second stage, another fine-grained generation model and an evaluation model are further learned for diverse response generation and coherence estimation, respectively. With superior capability on capturing one-to-many mapping, such models are suitable for the open-domain conversation and knowledge grounded dialogue. For the comprehensive evaluation of PLATO-2, we have participated in multiple tasks of DSTC9, including interactive evaluation of open-domain conversation (Track3-task2), static evaluation of knowledge grounded dialogue (Track3-task1), and end-to-end task-oriented conversation (Track2-task1). PLATO-2 has obtained the 1st place in all three tasks, verifying its effectiveness as a unified framework for various dialogue systems.

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Code

PaddlePaddle/Knover officialmentioned in paperpaddleApache-2.0 report

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Tasks

ChatbotInteractive Evaluation of DialogResponse Generation

Results from the paper archive 2025-07-28

TaskDatasetModelMetricValueRank at snapshotLeaderboardReport
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Coherent 2.8017 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Consistent 0.9390 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Diversity 2.7441 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Error Recovery 2.7518 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Flexible 2.8000 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Informative 2.7881 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Inquisitive 2.7949 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Likeable 2.7878 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Overall Human Rating 4.15 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Topic Depth 2.7678 #1 of 1 Archive leaderboard report
Interactive Evaluation of Dialog DSTC9 Track 3 - Task 2 PLATO-2 Understanding 2.8285 #1 of 1 Archive leaderboard report

Ranks are positions in the archive's leaderboards as they stood at the 2025-07-28 snapshot. Results published since then are not among these rows, so a rank here is not a current standing.

Methods

PLATO-2

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