{"about":{"site":"https://codewithpapers.app","non_affiliation":"Code with Papers and Syntology are not affiliated with, endorsed by, or sponsored by Papers with Code, Meta, or the pwc-archive mirror.","licence":"CC BY-SA 4.0","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","attribution":"https://codewithpapers.app/attribution","modified":"archive material modified by Syntology; see the attribution page"},"url":"/paper/systematic-literature-review-of-automation","title":"Systematic Literature Review of Automation and Artificial Intelligence in Usability Issue Detection","arxiv_id":"2504.01415","date":"2025-04-02","proceeding":null,"authors":["Eduard Kuric","Peter Demcak","Matus Krajcovic","Jan Lang"],"abstract":"Usability issues can hinder the effective use of software. Therefore, various techniques are deployed to diagnose and mitigate them. However, these techniques are costly and time-consuming, particularly in iterative design and development. A substantial body of research indicates that automation and artificial intelligence can enhance the process of obtaining usability insights. In our systematic review of 155 publications, we offer a comprehensive overview of the current state of the art for automated usability issue detection. We analyze trends, paradigms, and the technical context in which they are applied. Finally, we discuss the implications and potential directions for future research.","url_abs":"https://arxiv.org/abs/2504.01415v1","url_pdf":"https://arxiv.org/pdf/2504.01415v1.pdf","source":{"archive":"pwc-archive (Hugging Face), CC BY-SA 4.0","snapshot":"2025-07-28","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","row_kind":"links_only","authors_date_abstract":"arXiv metadata, CC0 1.0 (https://info.arxiv.org/help/license), from the Kaggle arXiv metadata snapshot of 2026-09-12"},"code_links":[{"paper_slug":"systematic-literature-review-of-automation","repo_url":"https://github.com/usability-ai-research/automated-issue-detection","is_official":1,"mentioned_in_paper":1,"mentioned_in_github":1,"framework":"none","reach":null}],"tasks":[],"methods":[],"datasets_introduced":[],"methods_introduced":[],"results":[],"syntology":{"syntology_url":null,"atlas_url":null,"mcp":null,"developers":"https://syntology.ai/developers"},"arxiv_metadata":null,"syntology_extracted_results":null}