{"about":{"site":"https://codewithpapers.app","non_affiliation":"Code with Papers and Syntology are not affiliated with, endorsed by, or sponsored by Papers with Code, Meta, or the pwc-archive mirror.","licence":"CC BY-SA 4.0","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","attribution":"https://codewithpapers.app/attribution","modified":"archive material modified by Syntology; see the attribution page"},"url":"/paper/robust-unstructured-knowledge-access-in","title":"Robust Unstructured Knowledge Access in Conversational Dialogue with ASR Errors","arxiv_id":"2211.03990","date":"2022-11-08","proceeding":null,"authors":["Yik-Cheung Tam","Jiacheng Xu","Jiakai Zou","Zecheng Wang","Tinglong Liao","Shuhan Yuan"],"abstract":"Performance of spoken language understanding (SLU) can be degraded with automatic speech recognition (ASR) errors. We propose a novel approach to improve SLU robustness by randomly corrupting clean training text with an ASR error simulator, followed by self-correcting the errors and minimizing the target classification loss in a joint manner. In the proposed error simulator, we leverage confusion networks generated from an ASR decoder without human transcriptions to generate a variety of error patterns for model training. We evaluate our approach on the DSTC10 challenge targeted for knowledge-grounded task-oriented conversational dialogues with ASR errors. Experimental results show the effectiveness of our proposed approach, boosting the knowledge-seeking turn detection (KTD) F1 significantly from 0.9433 to 0.9904. Knowledge cluster classification is boosted from 0.7924 to 0.9333 in Recall@1. After knowledge document re-ranking, our approach shows significant improvement in all knowledge selection metrics, from 0.7358 to 0.7806 in Recall@1, from 0.8301 to 0.9333 in Recall@5, and from 0.7798 to 0.8460 in MRR@5 on the test set. In the recent DSTC10 evaluation, our approach demonstrates significant improvement in knowledge selection, boosting Recall@1 from 0.495 to 0.7144 compared to the official baseline. Our source code is released in GitHub https://github.com/yctam/dstc10_track2_task2.git.","url_abs":"https://arxiv.org/abs/2211.03990v1","url_pdf":"https://arxiv.org/pdf/2211.03990v1.pdf","source":{"archive":"pwc-archive (Hugging Face), CC BY-SA 4.0","snapshot":"2025-07-28","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","row_kind":"abstracts"},"code_links":[{"paper_slug":"robust-unstructured-knowledge-access-in","repo_url":"https://github.com/yctam/dstc10_track2_task2","is_official":1,"mentioned_in_paper":1,"mentioned_in_github":0,"framework":"pytorch","reach":null}],"tasks":[{"task_slug":"automatic-speech-recognition-2","task_name":"Automatic Speech Recognition"},{"task_slug":"automatic-speech-recognition","task_name":"Automatic Speech Recognition (ASR)"},{"task_slug":"decoder","task_name":"Decoder"},{"task_slug":"re-ranking","task_name":"Re-Ranking"},{"task_slug":"speech-recognition","task_name":"Speech Recognition"},{"task_slug":"spoken-language-understanding","task_name":"Spoken Language Understanding"},{"task_slug":"speech-recognition-1","task_name":"speech-recognition"}],"methods":[{"method_slug":"test","method_name":"Test"}],"datasets_introduced":[],"methods_introduced":[],"results":[],"syntology":{"syntology_url":"https://syntology.ai/paper/2211.03990","atlas_url":"https://app.syntology.ai/?focus=2211.03990","mcp":null,"developers":"https://syntology.ai/developers"},"arxiv_metadata":null,"syntology_extracted_results":null}