{"about":{"site":"https://codewithpapers.app","non_affiliation":"Code with Papers and Syntology are not affiliated with, endorsed by, or sponsored by Papers with Code, Meta, or the pwc-archive mirror.","licence":"CC BY-SA 4.0","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","attribution":"https://codewithpapers.app/attribution","modified":"archive material modified by Syntology; see the attribution page"},"url":"/paper/learning-to-love-diligent-trolls-accounting","title":"Learning to love diligent trolls: Accounting for rater effects in the dialogue safety task","arxiv_id":"2310.19271","date":"2023-10-30","proceeding":null,"authors":["Michael John Ilagan"],"abstract":"Chatbots have the risk of generating offensive utterances, which must be avoided. Post-deployment, one way for a chatbot to continuously improve is to source utterance/label pairs from feedback by live users. However, among users are trolls, who provide training examples with incorrect labels. To de-troll training data, previous work removed training examples that have high user-aggregated cross-validation (CV) error. However, CV is expensive; and in a coordinated attack, CV may be overwhelmed by trolls in number and in consistency among themselves. In the present work, I address both limitations by proposing a solution inspired by methodology in automated essay scoring (AES): have multiple users rate each utterance, then perform latent class analysis (LCA) to infer correct labels. As it does not require GPU computations, LCA is inexpensive. In experiments, I found that the AES-like solution can infer training labels with high accuracy when trolls are consistent, even when trolls are the majority.","url_abs":"https://arxiv.org/abs/2310.19271v1","url_pdf":"https://arxiv.org/pdf/2310.19271v1.pdf","source":{"archive":"pwc-archive (Hugging Face), CC BY-SA 4.0","snapshot":"2025-07-28","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","row_kind":"abstracts"},"code_links":[{"paper_slug":"learning-to-love-diligent-trolls-accounting","repo_url":"https://github.com/michaeljohnilagan/aestrollhunting","is_official":1,"mentioned_in_paper":0,"mentioned_in_github":1,"framework":"none","reach":null}],"tasks":[{"task_slug":"automated-essay-scoring","task_name":"Automated Essay Scoring"},{"task_slug":"chatbot","task_name":"Chatbot"},{"task_slug":null,"task_name":"GPU"}],"methods":[],"datasets_introduced":[],"methods_introduced":[],"results":[],"syntology":{"syntology_url":null,"atlas_url":null,"mcp":null,"developers":"https://syntology.ai/developers"},"arxiv_metadata":null,"syntology_extracted_results":null}