{"about":{"site":"https://codewithpapers.app","non_affiliation":"Code with Papers and Syntology are not affiliated with, endorsed by, or sponsored by Papers with Code, Meta, or the pwc-archive mirror.","licence":"CC BY-SA 4.0","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","attribution":"https://codewithpapers.app/attribution","modified":"archive material modified by Syntology; see the attribution page"},"url":"/paper/knowledge-retrieval-task-oriented-dialog","title":"Knowledge-Retrieval Task-Oriented Dialog Systems with Semi-Supervision","arxiv_id":"2305.13199","date":"2023-05-22","proceeding":null,"authors":["Yucheng Cai","Hong Liu","Zhijian Ou","Yi Huang","Junlan Feng"],"abstract":"Most existing task-oriented dialog (TOD) systems track dialog states in terms of slots and values and use them to query a database to get relevant knowledge to generate responses. In real-life applications, user utterances are noisier, and thus it is more difficult to accurately track dialog states and correctly secure relevant knowledge. Recently, a progress in question answering and document-grounded dialog systems is retrieval-augmented methods with a knowledge retriever. Inspired by such progress, we propose a retrieval-based method to enhance knowledge selection in TOD systems, which significantly outperforms the traditional database query method for real-life dialogs. Further, we develop latent variable model based semi-supervised learning, which can work with the knowledge retriever to leverage both labeled and unlabeled dialog data. Joint Stochastic Approximation (JSA) algorithm is employed for semi-supervised model training, and the whole system is referred to as that JSA-KRTOD. Experiments are conducted on a real-life dataset from China Mobile Custom-Service, called MobileCS, and show that JSA-KRTOD achieves superior performances in both labeled-only and semi-supervised settings.","url_abs":"https://arxiv.org/abs/2305.13199v1","url_pdf":"https://arxiv.org/pdf/2305.13199v1.pdf","source":{"archive":"pwc-archive (Hugging Face), CC BY-SA 4.0","snapshot":"2025-07-28","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","row_kind":"abstracts"},"code_links":[{"paper_slug":"knowledge-retrieval-task-oriented-dialog","repo_url":"https://github.com/thu-spmi/jsa-krtod","is_official":1,"mentioned_in_paper":1,"mentioned_in_github":0,"framework":"pytorch","reach":null}],"tasks":[{"task_slug":"question-answering","task_name":"Question Answering"},{"task_slug":"retrieval","task_name":"Retrieval"}],"methods":[],"datasets_introduced":[],"methods_introduced":[],"results":[],"syntology":{"atlas_url":null,"mcp":null,"developers":"https://syntology.ai/developers"},"arxiv_metadata":null,"syntology_extracted_results":null}