{"about":{"site":"https://codewithpapers.app","non_affiliation":"Code with Papers and Syntology are not affiliated with, endorsed by, or sponsored by Papers with Code, Meta, or the pwc-archive mirror.","licence":"CC BY-SA 4.0","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","attribution":"https://codewithpapers.app/attribution","modified":"archive material modified by Syntology; see the attribution page"},"url":"/paper/gupshup-summarizing-open-domain-code-switched","title":"GupShup: Summarizing Open-Domain Code-Switched Conversations","arxiv_id":null,"date":"2021-11-01","proceeding":"EMNLP 2021 11","authors":["Laiba Mehnaz","Debanjan Mahata","Rakesh Gosangi","Uma Sushmitha Gunturi","Riya Jain","Gauri Gupta","Amardeep Kumar","Isabelle G. Lee","Anish Acharya","Rajiv Ratn Shah"],"abstract":"Code-switching is the communication phenomenon where the speakers switch between different languages during a conversation. With the widespread adoption of conversational agents and chat platforms, code-switching has become an integral part of written conversations in many multi-lingual communities worldwide. Therefore, it is essential to develop techniques for understanding and summarizing these conversations. Towards this objective, we introduce the task of abstractive summarization of Hindi-English (Hi-En) code-switched conversations. We also develop the first code-switched conversation summarization dataset - GupShup, which contains over 6,800 Hi-En conversations and their corresponding human-annotated summaries in English (En) and Hi-En. We present a detailed account of the entire data collection and annotation process. We analyze the dataset using various code-switching statistics. We train state-of-the-art abstractive summarization models and report their performances using both automated metrics and human evaluation. Our results show that multi-lingual mBART and multi-view seq2seq models obtain the best performances on this new dataset. We also conduct an extensive qualitative analysis to provide insight into the models and some of their shortcomings.","url_abs":"https://aclanthology.org/2021.emnlp-main.499","url_pdf":"https://aclanthology.org/2021.emnlp-main.499.pdf","source":{"archive":"pwc-archive (Hugging Face), CC BY-SA 4.0","snapshot":"2025-07-28","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","row_kind":"abstracts"},"code_links":[{"paper_slug":"gupshup-summarizing-open-domain-code-switched","repo_url":"https://github.com/midas-research/gupshup","is_official":1,"mentioned_in_paper":1,"mentioned_in_github":0,"framework":"pytorch","reach":null}],"tasks":[{"task_slug":"abstractive-text-summarization","task_name":"Abstractive Text Summarization"},{"task_slug":null,"task_name":"Conversation Summarization"}],"methods":[],"datasets_introduced":[],"methods_introduced":[],"results":[],"syntology":{"atlas_url":null,"mcp":null,"developers":"https://syntology.ai/developers"},"arxiv_metadata":null,"syntology_extracted_results":null}