{"about":{"site":"https://codewithpapers.app","non_affiliation":"Code with Papers and Syntology are not affiliated with, endorsed by, or sponsored by Papers with Code, Meta, or the pwc-archive mirror.","licence":"CC BY-SA 4.0","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","attribution":"https://codewithpapers.app/attribution","modified":"archive material modified by Syntology; see the attribution page"},"url":"/paper/doctor-recommendation-in-online-health-forums","title":"Doctor Recommendation in Online Health Forums via Expertise Learning","arxiv_id":"2203.02932","date":"2022-03-06","proceeding":"ACL 2022 5","authors":["Xiaoxin Lu","Yubo Zhang","Jing Li","Shi Zong"],"abstract":"Huge volumes of patient queries are daily generated on online health forums, rendering manual doctor allocation a labor-intensive task. To better help patients, this paper studies a novel task of doctor recommendation to enable automatic pairing of a patient to a doctor with relevant expertise. While most prior work in recommendation focuses on modeling target users from their past behavior, we can only rely on the limited words in a query to infer a patient's needs for privacy reasons. For doctor modeling, we study the joint effects of their profiles and previous dialogues with other patients and explore their interactions via self-learning. The learned doctor embeddings are further employed to estimate their capabilities of handling a patient query with a multi-head attention mechanism. For experiments, a large-scale dataset is collected from Chunyu Yisheng, a Chinese online health forum, where our model exhibits the state-of-the-art results, outperforming baselines only consider profiles and past dialogues to characterize a doctor.","url_abs":"https://arxiv.org/abs/2203.02932v4","url_pdf":"https://arxiv.org/pdf/2203.02932v4.pdf","source":{"archive":"pwc-archive (Hugging Face), CC BY-SA 4.0","snapshot":"2025-07-28","licence_url":"https://creativecommons.org/licenses/by-sa/4.0/legalcode","row_kind":"abstracts"},"code_links":[{"paper_slug":"doctor-recommendation-in-online-health-forums","repo_url":"https://github.com/polyusmart/doctor-recommendation","is_official":1,"mentioned_in_paper":1,"mentioned_in_github":0,"framework":"pytorch","reach":null}],"tasks":[{"task_slug":"self-learning","task_name":"Self-Learning"}],"methods":[{"method_slug":"linear-layer","method_name":"Linear Layer"},{"method_slug":"softmax","method_name":"Softmax"}],"datasets_introduced":[],"methods_introduced":[],"results":[],"syntology":{"syntology_url":"https://syntology.ai/paper/2203.02932","atlas_url":"https://app.syntology.ai/?focus=2203.02932","mcp":null,"developers":"https://syntology.ai/developers"},"arxiv_metadata":null,"syntology_extracted_results":null}